TERMS AND CONDITIONS OF SALE

Last updated: 25/08/26

These Terms and Conditions of Sale (hereinafter the “Terms”) govern the services provided by MAZE GEOANALYSIS through the website maze-geoanalysis.com.

By placing an order through the website, the customer fully and unconditionally accepts these Terms.

1. Service Provider

MAZE GEOANALYSIS

Philippe Mazé, sole proprietor

Registered office: Chemin de la Copardière, 49130 Les Ponts-de-Cé, France

SIRET: 80318414200021
Business activity: 71.12B – Engineering and technical studies

Email: philippe@maze-geoanalysis.com

2. Description of Services

MAZE GEOANALYSIS provides geological, hydrogeological and cartographic assessment services, as well as interpretation of available data relating to a specific plot of land.

All services are provided remotely, without any physical visit to the customer's property.

Three types of assessments are available:

2.1. BUY

The purpose of the assessment is to provide the customer with a better understanding of the geological and hydrogeological context of a property before purchasing it.

The assessment may include:

• the geological and hydrogeological context;

• identifiable geological structures, faults and fractures;

• potential groundwater flows;

• potential areas requiring attention.

2.2. BUILD

The purpose of the assessment is to provide the customer with information to help understand the subsurface conditions of the property as part of a construction project.

The assessment may include:

• geological structures within the subsurface;

• potential faults and fractures;

• groundwater flows;

• the cartographic identification of a preliminary preferred building location, where the available data allow this to be determined.

2.3. DRILL

The purpose of the assessment is to identify areas potentially favorable to groundwater flows and to propose a preliminary borehole location.

The assessment may include:

• analysis of the geological and hydrogeological context;

• identification of potentially favorable geological structures and fractures;

• analysis of groundwater flows;

• identification of a potential target area and preliminary borehole location, where the available data allow this to be determined.

The services actually provided are those described on the relevant service page at the time of the order.

3. Nature and Limitations of the Assessments

MAZE GEOANALYSIS assessments are carried out remotely, based on information provided by the customer and available data relating to the property and its surrounding area.

The results constitute a preliminary assessment and decision-making aid.

They do not constitute a direct physical investigation of the subsurface and cannot guarantee:

• the presence or absence of a water resource;

• a specific water yield;

• a precise depth;

• the quality of a water resource;

• the absence of geotechnical risks;

• the stability of land or structures;

• the granting of any administrative authorization;

• compliance of a project with planning regulations or applicable standards.

For construction projects, the assessment does not replace a geotechnical investigation, legally required soil survey or any other investigation required by regulations or justified by the nature of the project.

For borehole projects, the assessment does not guarantee the success of the drilling operation or the actual volume or quality of water encountered.

The customer remains responsible for carrying out any studies, inspections, diagnostics and regulatory procedures required for their project.

4. Information Provided by the Customer

The customer agrees to provide accurate, complete and usable information necessary to carry out the assessment.

Depending on the service selected, this information may include:

• the address or GPS coordinates of the property;

• the cadastral plan or site plan;

• available property-related documents;

• information concerning the project;

• any additional documents relevant to the assessment.

MAZE GEOANALYSIS cannot be held responsible for consequences resulting from inaccurate, incomplete or outdated information provided by the customer.

5. Ordering

Orders are placed online through maze-geoanalysis.com.

Before payment, the customer can review the essential characteristics of the service, its price and these Terms.

The order is confirmed after:

1. selecting the service;

2. reviewing the contractual information;

3. accepting these Terms;

4. making payment.

Payment confirmation constitutes confirmation of the order.

A confirmation email will be sent to the email address provided by the customer.

6. Prices

The price of each BUY, BUILD and DRILL service is €349.

Where the French VAT exemption under the applicable small-business VAT scheme applies, the following statement is used:

VAT not applicable, Article 293 B of the French Tax Code (CGI).

The applicable price is the price displayed on the website at the time the order is placed.

MAZE GEOANALYSIS reserves the right to modify its prices at any time. Any price change shall apply only to orders placed after the prices have been updated.

7. Payment

Payment is made online through Stripe.

Banking information is processed by the payment service provider and is not directly stored by MAZE GEOANALYSIS.

An order is considered final only once payment has been confirmed.

8. Completion Time

The report is generally completed and delivered to the customer within 48 hours of receiving all information necessary to carry out the assessment and confirmation of the order.

This timeframe may be extended if the information provided is incomplete, insufficient or requires additional clarification.

In such cases, the customer will be informed as soon as possible.

9. Delivery of the Report

The report is delivered digitally, generally in PDF format, to the email address provided by the customer.

Maps and associated documents are included in the report or provided in an appropriate digital format.

The customer is responsible for ensuring that the email address provided when placing the order is correct.

10. Right of Withdrawal

In accordance with the rules applicable to distance contracts, consumers generally have a 14-day withdrawal period from the conclusion of the service contract, without having to provide a reason.

The customer may exercise this right by sending a clear and unambiguous request to:

philippe@maze-geoanalysis.com

A standard withdrawal form is provided in an appendix to these Terms.

Request to Begin the Service Before the End of the Withdrawal Period

If the customer wishes the service to begin before the expiry of the statutory withdrawal period, they must expressly request this when placing the order.

Where the service is fully completed before the end of the withdrawal period following the customer's express consent and acknowledgment of the loss of their right of withdrawal as provided by law, the right of withdrawal can no longer be exercised.

If the customer requests that the service begin before the end of the withdrawal period and then withdraws before the service has been fully completed, the financial consequences provided for under applicable consumer law may apply.

The applicable withdrawal procedures and mandatory information are provided to the customer before the contract is concluded.

11. Cancellation and Refunds

Where the right of withdrawal is validly exercised, any amount due to the customer will be refunded in accordance with applicable law.

Outside the statutory right of withdrawal, any cancellation or refund request will be considered on a case-by-case basis, depending on the stage of completion of the service and applicable legal provisions.

No refund can be guaranteed once the service has been fully completed in accordance with the order and the right of withdrawal has validly ceased to apply.

12. Obligations and Liability of MAZE GEOANALYSIS

MAZE GEOANALYSIS undertakes to perform the service with due care, diligence and in accordance with the characteristics presented on the website.

Given the preliminary and remote nature of the assessment, MAZE GEOANALYSIS does not guarantee the absolute accuracy of interpreted information or the physical conditions subsequently encountered on the ground.

MAZE GEOANALYSIS shall not be held liable in particular for:

• incorrect or incomplete information provided by the customer;

• subsequent changes to the property's environment;

• unavailable or inaccurate information from third-party sources;

• differences between remote interpretations and actual subsurface conditions;

• decisions made by the customer solely on the basis of the report without carrying out the necessary additional investigations.

Nothing in these Terms is intended to exclude or limit any rights granted to consumers under mandatory applicable law.

13. Customer's Responsibility

The customer remains solely responsible for decisions concerning the purchase of land, the location of a building, the construction of a borehole or any other decision relating to their project.

The MAZE GEOANALYSIS report is an assessment and decision-making tool and does not exempt the customer from carrying out any administrative, regulatory, technical or geotechnical procedures required for their project.

14. Intellectual Property

Reports, maps, texts, graphics and other materials produced as part of MAZE GEOANALYSIS services are protected by applicable intellectual property laws.

The customer is granted the right to use the report for their own project.

Any reproduction, distribution, commercial use, modification or exploitation of the report for commercial purposes or on behalf of a third party is prohibited without prior written authorization from MAZE GEOANALYSIS.

15. Personal Data

Personal data collected during an order or through the contact form may be used to:

• process the customer's request;

• provide the service;

• communicate with the customer;

• manage the administrative and commercial follow-up of the order.

The customer has the rights provided for under applicable data protection regulations.

16. Complaints

For any question or complaint, the customer may contact MAZE GEOANALYSIS at:

philippe@maze-geoanalysis.com

The customer is encouraged to seek an amicable resolution before taking any further action.

17. Consumer Mediation

In accordance with applicable regulations, after first submitting a written complaint to MAZE GEOANALYSIS and if no satisfactory resolution is reached, the consumer may refer the matter free of charge to the relevant consumer mediator.

Consumer Mediator: [NAME OF MEDIATOR]
Address: [ADDRESS]
Website: [URL]

18. Applicable Law

These Terms are governed by French law.

In the event of a dispute with a consumer, the rules on jurisdiction provided for under applicable law shall apply.

19. Amendments to the Terms

MAZE GEOANALYSIS reserves the right to modify these Terms in order to reflect changes to its services or applicable regulations.

The Terms applicable to an order are those accepted by the customer at the time the contract is concluded.

APPENDIX — STANDARD WITHDRAWAL FORM

To:

MAZE GEOANALYSIS
Philippe Mazé
Chemin de La Copardière
49130 Les Ponts-de-Cé
France
philippe@maze-geoanalysis.com

I hereby notify you of my withdrawal from the contract concerning the following service:

Service: ☐ BUY ☐ BUILD ☐ DRILL

Ordered on: ....................................

Customer's name: ....................................

Customer's address: ....................................

Email: ....................................

Date: ....................................

Signature:
(only if this form is submitted on paper)